Tiffany -Richfield CSR
January 9, 2023
Tiffany started working at InfoWest in 2019 and has loved the environment and is proud of how much she has grown in her customer service and professional skills. She enjoys talking with customers to help them fulfill their internet needs. When asked what her greatest strength is, she said, “I find people leave feeling happier on the phone from when I first picked it up.” Tiffany has a soft yet bold talent with people which contributes to our customer service team immensely. She is one of the reasons people love to call InfoWest.
She is grateful for the opportunities that she has had at InfoWest. She first began her InfoWest journey when she visited an old friend (Matt) at the InfoWest office in Richfield, and he and Randy, one of InfoWest’s founders, brought up that InfoWest was hiring a customer service representative. She applied, got the job and has since been working for The Internet People for 4 years.
Tiffany was familiar with the building and internet business because her father started an Internet company in the same building that InfoWest is now in, in Richfield. She enjoys the environment that helps her feel like some things haven’t changed. Tiffany feels right at home while she’s working.
She expressed that she likes everyone that she works with. “Everyone is always willing to help each other.”
When Tiffany is not at work she enjoys creating products for her Etsy shop. Her eye for art and wonderful Customer service skills play a great role in her business as well as the role she plays for InfoWest.
Tiffany is excited to see gig-speed internet in Sevier Valley. “It’s crazy how far technology has come.”
Do you want internet assistance? Give Tiffany or any of our other great employees a call for any of your internet needs!
Thank you for all you do Tiffany! You are a wonderful asset to our InfoWest family.
Affordable Connectivity Program – formerly: Emergency Broadband Benefit Program
The Emergency Broadband Benefit is a Federal program that provides a monthly discount towards broadband service for eligible households.
Happy Safer Internet Day!
It feels strange that we have a day dedicated to safer Internet when 25 years ago, the Internet was still considered an emerging fad. Times have certainly changed, and the way we use our Internet has changed with it.
What Makes Christmas Extra Special?
The spirit of Christmas is in the air. Red, white, and green Christmas lights, the song little drummer boy playing at the grocery store, and hot cocoa simmering on the stove. The traditions of decorating the Christmas tree, spending time with family, and random acts of kindness are what make this holiday extra special.
What Are You the Most Thankful for?
A short four weeks ago, we celebrated tricks, treats, ghouls, and ghosts. Seemingly the moment the clock strikes midnight, we jump from Halloween to Christmas. People start putting their decorations up, and grocery stores begin playing the Little Drummer Boy and Silent Night. But somewhere in the middle is another great holiday. It’s Thanksgiving! Like any middle child, Thanksgiving is the holiday people tend to forget about.
InfoWest Wins Big!
InfoWest recently participated in its first FCC spectrum auction bidding against some of the nation’s largest mobile carriers and utility companies. InfoWest won licenses in the new CBRS mid-band frequencies for ten Utah counties. InfoWest will use its new spectrum licenses to enhance its service in ten Utah counties.
“We’re excited to be able to start rolling out this new high-speed and high-power wireless service on frequencies we now own throughout Southern Utah.,” said Cassidy Larson, CTO at InfoWest. “This new wireless spectrum is interference-free and will help us overcome challenges we’ve had in the past with obstructions between the roof and tower.”